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Acceptable Use Policy & Privacy Policy

Acceptable Use Policy
It is a contractual requirement for customers of our services, our suppliers and visitors to our web site(s) to adhere to this Acceptable Use Policy (AUP).
It is important that our customers, suppliers and visitors (“you”) read and understand this AUP.
The terms of this AUP govern access to and use of our web site(s) at www.mobixinteractive.com. Use of our web site(s) is governed by this AUP and you agree to be bound by this AUP each time you access the web site(s). The material on our web site(s) is provided purely for your information and you should seek further guidance and make independent inquiries before relying on it. By using our web site(s) you accept the terms of our Privacy Policy.
We may add to or change the terms and conditions of this AUP from time to time. You are deemed to have accepted such changed or additional terms and conditions each time you access our web site(s) following any such change or addition.
The information on our website(s) is updated from time to time. Whilst we make every effort to ensure the accuracy and completeness of information on our website(s), we make no representations or warranties whatsoever, express or implied, as to the quality, accuracy or completeness of such information.
We may, without notice, modify, suspend or discontinue the website(s) or any part of them at any time without any liability to you or any third party.
All representations, conditions, warranties or other terms implied by statute or common law, are hereby excluded to the fullest extent permitted by law.
To the fullest extent permitted by law, we accept no liability in contract, tort or otherwise (including liability for negligence), for loss or damage of any kind including without limitation, direct or indirect loss or damage, loss of business, revenue or profits, corruption or destruction of data, or any other consequential loss or damage arising out of your use or inability to use the website(s) (or other sites linked to the website(s)) or in connection with any computer virus or system failure and we exclude any such liability even if we are expressly advised of the possibility of such damage or loss.
Where you have dealings with third parties through links contained in our website(s) this is your responsibility and we exclude all liability for any claims, charges, expenses, losses, or damages suffered by you arising from your dealings with third parties.
You will use the website(s) for lawful purposes only. You will indemnify us against all claims, costs, losses, expenses or other liabilities incurred by us arising from your use of the website(s).
Our website(s) may include links to third parties. We do not represent or warrant that any information that may be obtained through any link to or from our website(s) is accurate, complete or current. We do not accept any responsibility for any loss that may arise as a result of relying upon such information. Material contained in any third party website or page accessed from our website(s) is outside our control and will be subject to third party intellectual property rights, separate terms of use and policies covering data use and privacy. You are advised to read applicable terms and policies before use of our website(s) or any other.
Without our written permission, you may not (whether directly or indirectly including through the use of any programme) create a database in an electronic or other form by downloading and storing all or any part of the pages from our website(s). Without our permission, no part of our website(s) may be reproduced, transmitted to or stored on any other web site, disseminated in any electronic or non-electronic form, or included in any public or private electronic retrieval system. Any request for such permission may be sent to us at feedback@mobixinteractive.com.
Misuse or reproduction of any trademark, service mark, logo or any other intellectual property right contained on our website(s) is strictly prohibited. You agree not to use the website(s) in any way which infringes, or is likely to infringe, any trademark, service mark, logo, copyright or any other intellectual property rights belonging to us or belonging to any third party and you will not knowingly permit any other person to do so.
All rights, including copyright and database rights, in the website(s) and its contents, are owned by or licensed to us as permitted by applicable law.
In accessing our website(s), you agree that you will access the contents solely for your own private use but not for any commercial or public use.
You undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of our website(s) without our prior written permission. Any request for such permission may be sent to us at feedback@mobixinteractive.com.
This AUP is governed by English law and you agree that the English courts shall have exclusive jurisdiction to determine any matter or dispute arising out of or in connection with use of our website(s) and these terms and conditions.
Nothing in this AUP confers on any third party any right to enforce any of its provisions pursuant to the Contracts (Rights of Third Parties) Act 1999.
Our website(s) are provided as a free service to enable users to access information contained in such website(s). If you wish to contract for any of our services our current terms and conditions for such services will apply.
Use of our website(s) may not be allowed in countries outside the United Kingdom where such use may be contrary to local law or regulation. If you access information on the website(s) it is your sole responsibility to ensure compliance with any applicable laws or regulations in any other country. Any use of the website(s) outside the United Kingdom is your responsibility and we accept no liability whatsoever in connection with such use.
We have the right at any time to terminate or suspend access to, or use of, our website(s) where we reasonably believe you have infringed these terms and conditions.
Privacy Policy
Our privacy policy covers Mobix Interactive Limited and its website:
Mobix Interactive Limited
163 Tower Bridge Road,
London
SE1 3LW
Web Site: www.mobixinteractive.com
Principal activity: production and distribution of video content to mobile wireless operators and broadband operators.
Policy
We are committed to the privacy of our customers, suppliers and those who access our website (“you”) and to compliance with the Data Protection Acts of 1984 and 1998 to ensure that data collected by us is processed properly. This policy explains how we collect information and the uses to which we put this information. The policy also provides details of the security measures we take in order to safeguard your personal information and your privacy.
Collection and Use
When you contract with us or otherwise contact us regarding any of the services we offer, the details provided to us will be stored and used to provide our services. We keep this information to help in the process of providing our services. This data consists of such information as names, addresses, telephone numbers, email addresses and banking details. We process this information as necessary to aid the process of providing our services.
This information is used for such purposes as:
- Provisioning of services
- Identifying parties when they contact us with a service query
- Billing administration
- Account administration
- Sending out information about other services and products offered by us and our carefully selected business partners
- Customer administration
- Technical and operational administration
We may collect personal information to allow us to analyse data in relation to the use of our services, which we may share with our carefully selected business partners.
We collect the personal data that you may volunteer while using our services. We do not collect sensitive personal data such as in relation to race or ethnic origin, colour, or religion etc.
We do not collect or use personal data for any purpose other than that indicated in this policy document.
Should we wish to use your personal data for a new purpose, we would first contact you and seek your consent to this new purpose.
We may share your personal information with other companies in the Mobix Interactive Limited group or with other carefully selected organisations with which we have a trusted business relationship. We may we use your personal information to provide you with promotional information about new services and other services offered by us and other organisations with whom we have a trusted business relationship. At any time, if you do not wish to continue receiving promotional information, you may notify us at feedback@mobixinteractive.com or by calling us on 020 7378 2500 whereupon we shall cease sending promotional information to you. We are committed to protecting your privacy in accordance with the Data Protection Acts 1984 and 1998.
It is our policy to check with relevant Preference Service registers for names and details of individuals and companies who have not consented to their contact details being used for marketing purposes. If you have registered on a Preference Service register you will not receive direct marketing or promotional material from us as per your registration.
Under no circumstances do we sell mailing lists containing your information to third parties for their marketing purposes.
Your details may need to be passed to other service providers in order for us to provide our services to you, but this will be made clear to you at the time you contract with us for services.
Confidentiality and Security
We take all reasonable care to keep your personal data confidential and to prevent any unauthorised access to your personal data. The security of your data is very important to us.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification
- Unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of personal data belonging to our customers, partners and visitors.
We ensure that your personal data will not be disclosed to state institutions, authorities or the emergency services except if required by law or other regulation.
Cookies
Our website(s) use cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard drive. Cookies enable users to navigate around our website. Cookies cannot obtain information about you or read any material kept on your computer. Cookies only identify your browser. Cookies are used so we can direct you to the appropriate part of our website.
Web browsers of most computers are set up to accept cookies. You can set your web browser to disable cookies. You can also delete cookies that have previously been added to your computer’s cookie file.
Third Party Web Sites
Our web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our web site may include links to third parties. We do not represent or warrant that any information that may be obtained through any link to or from our web site is accurate, complete or current. We do not accept any responsibility for any loss that may arise as a result of relying upon such information. Material contained in any third party website or page accessed from our website is outside our control and will be subject to third party intellectual property rights, separate terms of use and policies covering data use and privacy. You are advised to read applicable terms and policies before use of this web site or any other.
Policy Changes
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and may be promoted on our website or through e-mail notification.
Children's Privacy
We do not knowingly collect personal data from children. We take specific steps to protect the privacy of children by taking reasonable efforts to ensure that a parent or guardian has authorised the collection of a child's personal data.
Access to the personal data we may hold about you
If you want to know what personal data we are holding on you then you can ask us by:
- Calling this telephone number 020 7378 2500
- Emailing us at feedback@mobxinteractive.com
- Or by applying to the data controller in writing to:
Mobix Interactive Limited
163 Tower Bridge Road,
London
SE1 3LW
We will provide you with a readable copy of the personal data which we keep about you, within a week - although we may before require proof of your identity before disclosing personal data. We reserve our right to charge an administration fee under the terms of the Data Protection Act.
If you tell us that the information held on you is inaccurate we will correct it and notify you that any corrections have been made.
We reserve the right to refuse to provide a copy of your personal data, but will give reasons for our refusal.
We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.
Privacy Support
If you have an enquiry or concern about our privacy policy, please contact:
Mobix Interactive Limited
163 Tower Bridge Road,
London
SE1 3LW
Phone Number : 020 7378 2500
Fax Number : 020 7131 2501
Email: feedback@mobixinteractive.com
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